Automate ticket creation from Slack to Linear

• Monitor Slack channels for user messages requiring support
• Automatically create tickets in Linear for new support requests
• Utilize AI to generate ticket details based on user messages
• Prevent duplicate tickets by checking existing issues

Schedule trigger to monitor Slack messages at regular intervals Search for messages in Slack tagged with a specific emoji Extract relevant details from Slack messages Check Linear for existing tickets to avoid duplicates Use OpenAI to generate ticket content based on user messages Create new tickets in Linear with generated content

1. 1
   Import the workflow template into n8n
2. 2
   Configure the Slack node with your Slack account credentials
3. 3
   Set the channel to monitor for support messages
4. 4
   Connect the Linear node with your Linear account credentials
5. 5
   Adjust the OpenAI node settings as needed
6. 6
   Test the workflow to ensure it captures and processes messages correctly