Automate support ticket synchronization to project management tools

• Automatically create tasks in Asana from support tickets
• Generate Jira issues for better tracking of support requests
• Streamline communication between support and project management teams

Webhook triggers on ticket tagging Normalization of ticket data for consistency Creation of tasks in Asana with relevant details Creation of issues in Jira for project tracking

1. 1
   Import the workflow template into n8n
2. 2
   Configure the webhook URL in your support ticket system
3. 3
   Set up Asana and Jira credentials in n8n
4. 4
   Map the necessary fields in the normalization function
5. 5
   Test the workflow by tagging a support ticket