Use Cases
- Automatically manage unresolved Jira issues
- Utilize AI to analyze and respond to customer inquiries
- Send notifications for unresolved issues in Slack
- Classify issue states and escalate as needed
- Enhance customer satisfaction through timely resolutions
How It Works
Schedule trigger to check for unresolved issues daily Retrieve issue metadata and comments from Jira Aggregate comments for AI analysis Classify the current state of the issue using AI Generate responses and notifications based on analysis Close resolved issues and notify relevant stakeholders
Setup Steps
- 1Import the workflow into your n8n instance
- 2Connect your Jira and Slack accounts
- 3Configure the schedule trigger for daily checks
- 4Set up OpenAI credentials for AI analysis
- 5Test the workflow to ensure all connections are functioning
Apps Used
Jira
OpenAI
Slack
Categories
Industries
Tags
#ai assistants
#sentiment analysis
#process automation