Use Cases
- Automatically resolve long-standing Jira issues using AI.
- Utilize sentiment analysis to gauge customer satisfaction.
- Send reminders for unresolved issues to team members.
- Integrate with Slack for real-time notifications on ticket status.
How It Works
Scheduled trigger identifies unresolved issues in Jira. Retrieve issue comments and metadata for context. Classify the current state of the issue using AI. Generate responses and solutions through AI agents. Send reminders and notifications based on sentiment analysis.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure the Jira and Slack credentials.
- 3Set up the scheduled trigger parameters.
- 4Adjust the AI model settings as needed.
- 5Activate the workflow to start automating issue resolution.
Apps Used
Jira
OpenAI
Slack
Categories
Tags
#ai chatbots
#sentiment analysis
#process automation