Use Cases
- Automate ticket creation for customer complaints from calendar events
- Enhance customer support efficiency with AI-generated responses
- Streamline complaint management processes using integrated tools
How It Works
Triggers when a new event is added in Google Calendar Sets up data for processing customer complaints Analyzes complaint data using a vector database Generates a response with OpenAI's GPT-3.5-turbo model Creates a Zendesk ticket with the generated response
Setup Steps
- 1Import the workflow template into n8n
- 2Connect your Google Calendar account
- 3Set up the vector database integration
- 4Configure OpenAI with your API key
- 5Link your Zendesk account for ticket creation
Apps Used
Google Calendar
Vector Database
OpenAI
Zendesk
Categories
Target Roles
Tags
#ai content generation
#process automation
#workflow management