Use Cases
- Automate responses to user queries in Slack using Confluence content.
- Enhance IT support workflows by integrating knowledge base searches.
- Improve user satisfaction with quick access to relevant information.
How It Works
Receive user queries from Slack. Transform queries into search strings for Confluence. Execute HTTP requests to retrieve relevant articles. Format and return results to the user in Slack.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the Confluence credentials for authentication.
- 3Set up the Slack integration to receive user queries.
- 4Test the workflow to ensure proper functionality.
Apps Used
Confluence
Slack
OpenAI
Categories
Target Roles
Industries
Tags
#process automation
#workflow management
#slack automation