Automate Confluence Knowledge Base Search from Slack Queries

• Automate responses to user queries in Slack using Confluence content.
• Enhance IT support workflows by integrating knowledge base searches.
• Improve user satisfaction with quick access to relevant information.

Receive user queries from Slack. Transform queries into search strings for Confluence. Execute HTTP requests to retrieve relevant articles. Format and return results to the user in Slack.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the Confluence credentials for authentication.
3. 3
   Set up the Slack integration to receive user queries.
4. 4
   Test the workflow to ensure proper functionality.