Assign Zendesk Tickets to Agents and Send to Jira

• Automatically assign customer support tickets to agents in Zendesk.
• Send ticket details to Jira for better project management.
• Notify team members via Slack about errors in the workflow.

Trigger the workflow with incoming Zendesk ticket data. Fetch the relevant ticket information from Zendesk. Send the fetched ticket data to Jira for task management. Handle errors by notifying the team via Slack.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL in Zendesk to trigger the workflow.
3. 3
   Set up the necessary authentication for Zendesk and Jira.
4. 4
   Test the workflow to ensure proper data flow and error handling.