Use Cases
- Automatically assign incoming Intercom chats to specific agents.
- Send chat details to email for better tracking and response.
- Enhance customer support efficiency by automating message handling.
How It Works
Webhook triggers on receiving a new Intercom chat message. Fetches chat data from Intercom using an HTTP request. Sends the fetched chat data to a specified email address.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the webhook URL in Intercom to trigger the workflow.
- 3Set the email address where chat details should be sent.
Apps Used
Intercom
Categories
Target Roles
Industries
Tags
#email automation
#notifications
#process automation