Assign to agent from Intercom chat and send to CRM

• Automate assignment of chat messages to support agents
• Log chat interactions in a CRM for better customer management
• Reduce manual data entry and improve operational efficiency
• Enhance customer service response times with automated workflows

Triggers on incoming Intercom chat messages Fetches chat data from Intercom Sends relevant information to the CRM Handles errors by notifying via Slack

1. 1
   Import the workflow template into n8n
2. 2
   Configure the webhook URL in Intercom to trigger the workflow
3. 3
   Set up the necessary API credentials for Intercom and CRM
4. 4
   Test the workflow by sending a chat message in Intercom