Assign Freshdesk Tickets to Agents and Send Data to Notion

• Automatically assign Freshdesk tickets to specific agents based on predefined criteria.
• Centralize customer support ticket information in Notion for better team collaboration.
• Reduce manual data entry by automating ticket data transfer from Freshdesk to Notion.

Webhook trigger captures incoming Freshdesk ticket data. Fetches detailed information from the Freshdesk ticket using an HTTP request. Sends the fetched ticket data to Notion for organization and tracking.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure the webhook URL in Freshdesk to point to the n8n webhook.
3. 3
   Set up the necessary authentication for Freshdesk and Notion integrations.
4. 4
   Test the workflow by creating a new ticket in Freshdesk.