Assign Call Transcript to Agent and Send to CRM

• Automate the assignment of call transcripts to customer service agents.
• Integrate call data directly into CRM systems for better record-keeping.
• Enhance communication between teams by notifying them of errors via Slack.

Triggers on incoming call transcripts through a webhook. Fetches call transcript data from a specified source. Sends the fetched data to a designated CRM. Handles errors by sending notifications to a Slack channel.

1. 1
   Import the workflow into your n8n instance.
2. 2
   Configure the webhook URL to receive call transcripts.
3. 3
   Set up the HTTP request parameters for fetching call data.
4. 4
   Specify the CRM endpoint for sending data.
5. 5
   Set up Slack integration for error notifications.