Assign Call Transcript to Agent and Send Email Notification

• Automatically assign call transcripts to agents for follow-up.
• Send immediate email notifications with call details to relevant team members.
• Integrate call data into existing communication workflows seamlessly.
• Enhance team collaboration by alerting members of new call transcripts.

Trigger the workflow via an incoming webhook when a call transcript is received. Fetch the call transcript data from the designated source. Send the fetched call transcript data to the specified email address. Handle any errors by sending notifications to a Slack channel.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure the webhook URL to receive incoming call transcripts.
3. 3
   Set up the HTTP request node to fetch call transcript data.
4. 4
   Specify the email settings in the Send to Email node.
5. 5
   Connect the Slack channel for error notifications.