Appointment scheduling automation from customer inquiries to calendar management

• Automate appointment scheduling based on customer inquiries.
• Check calendar availability before booking appointments.
• Send confirmation emails to customers after scheduling.

Customer initiates a chat inquiry for appointment scheduling. AI agent gathers necessary information from the customer. Workflow checks calendar for available time slots. If slots are available, the appointment is booked and confirmed. Confirmation email is sent to the customer.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure OpenAI and Microsoft Outlook credentials.
3. 3
   Set up the webhook for customer inquiries.
4. 4
   Test the workflow to ensure proper functionality.